Privacy Policy

Effective Date: March 8, 2026

Welcome to MySteelIndia.in, India's leading online platform connecting scrap metal dealers, buyers, and sellers. This Privacy Policy ("Policy") is published under the Information Technology Act, 2000 ("IT Act"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), along with relevant rules. It applies to all users accessing our site for scrap trading services.

Information We Collect

We collect minimal personal data necessary for scrap transactions:

  • Personal Identifiers: Name, email, phone number, GSTIN/PAN/Aadhaar for KYC verification.
  • Transaction Data: Scrap type (ferrous/non-ferrous), quantity, price, delivery address, payment details.
  • Usage Data: IP address, browser type, pages visited and timestamps via cookies.
  • Documents: ID proofs and scrap quality certificates uploaded for listings.

Data is collected directly from you during registration, inquiries, or orders. No sensitive data is processed without explicit consent.

How We Use Your Data

Your information enables:

  • Processing scrap buy/sell orders and payments.
  • Verifying dealer credentials to prevent illegal trade.
  • Logistics coordination with India couriers.
  • Sending transactional emails or SMS updates.
  • Analytics to improve pricing for steel, aluminum, and copper scrap.
  • Legal compliance including 5-year record retention for audits under Scrap (Control) Order, 2012.

We do not sell data to third parties. Sharing occurs only with payment processors, logistics partners, or government authorities where legally required for GST or tax reporting.

Data Storage and Security

Data is hosted on secure Indian servers with encryption (AES-256), firewalls, and access controls.

Retention: Transaction records are stored for 5 years after order completion as required by regulation, after which they are anonymized.

In case of a data breach, users and authorities will be notified within 72 hours as required under the DPDP Act.

Your Rights

Under the Digital Personal Data Protection Act:

  • Access, correct, or delete your personal data.
  • Withdraw consent which may limit some services.
  • Portability for verified dealers.
  • Grievance redressal: Contact our Data Officer at the email above; resolution within 30 days.

Children under 18 years cannot use this website without guardian consent.

Contact Information

Privacy Officer
MySteelIndia.in
Kerala, India
Email: info@mysteelindia.in

Last Updated: March 8, 2026